1. According to the [SHEIN] e-commerce registration agreement, the shortest period of operation for a store in the mall should not be less than 30 working days. If you are not clear about your business route or have no confidence in yourself to be competent for this business, it is recommended that you temporarily Wait and learn, if the registered store has been closed for less than a month, the store will leave a bad record, and if the circumstances are serious, the store will permanently cancel the partner relationship. And for this reason, the business legal person credit investigation will also leave the stain of breach of contract.
2. If a buyer places an order in the store, the merchant needs to deal with it in time. If the order is not processed within 48 hours, the store's weight will be reduced, which will have a certain impact on the store's reputation score. If the order is not processed within 7 working days, the mall will evaluate the operation of your store, support the store's capital ratio, suspend business for rectification, or conduct corresponding coordination according to the verification situation. Thank you for your support and understanding of [SHEIN] e-commerce platform.
3.【 SHEIN】The e-commerce platform recommends unconditional returns and exchanges within 7 working days. But this is also determined by the merchant; in case of quality problems and return or exchange, the postage will be borne by the mall. In case of non-quality problems, the buyer shall bear the postage of the goods returned by the buyer and the postage of the exchanged goods. Under necessary conditions, depreciation treatment can be carried out.
4. After the customer confirms the payment, the merchant cannot withdraw cash directly. After the buyer takes an order and pays, the buyer's money will flow to the mall platform. After the buyer receives the goods and confirms that there is no problem with the product, the buyer operates [Confirm receipt], and the money will be transferred from the mall platform to Merchants, only merchants can withdraw cash. For general orders, after the merchant operates and clicks to ship (the system status is "the merchant has shipped"), the buyer has 7 working days to confirm whether the goods have been received. Merchants will also receive payment and profits within a week.
5. Merchants can transfer working capital to Yu'E Bao, and receive daily interest rates based on regular time. The funds in Yu'E Bao can be used to pay for the buyer's order, but it cannot be transferred directly before it expires. The merchant’s minimum cash withdrawal points are: $100 or more
6. [SHEIN] E-commerce platform entry requirements: (1) Fill in the application form (2) Provide the front and back of the merchant's legal person ID card, passport, account book business license or relevant personal real information (3) Provide a real and valid mobile phone number ( 4) Provide the merchant’s registered email address (5) Provide the merchant’s UnionPay card collection account (6) Provide the merchant’s delivery address (7) The main category of the application for opening the store (8) Store activation and payment of the corresponding deposit for the store’s products (9) After review After the store goes online (10) Pay the corresponding personal income tax according to the national policy requirements after the operating profit
7. Any product purchased by a customer will be shipped to the customer by the logistics company cooperated with the manufacturer. During the distribution period, only the products provided by our company can be used, and goods cannot be mixed. In order to protect your legitimate rights and interests, please carefully read the policies of [SHEIN] Mall and strictly abide by them. The final interpretation right belongs to 【 SHEIN】e-commerce.
